cant register

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  • Question
  • Updated 1 year ago
New phone can't register for self serve says my account no longer exists
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John Babore

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Posted 1 year ago

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Goran, Mobile Master

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You shouldn't need to register for self-serve again once you've got a new phone. Was it working fine until you got a new phone? What if you just try to log in?
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Ranjan, Official Rep

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Hey Jay - looks like you may not have successfully completed your profile set-up in the past. If you shoot us a private message on Facebook, one of our agents will validate you as the account owner and help reset this for you.