Can't receive SMS in Germany

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  • Updated 8 months ago
I tried testing SMS reception in Germany by sending a message via  I had 3 or more bars of service and waited at least an hour but did not receive the message.  SMS reception was working when I left Canada.  Is there something I need to do to enable SMS reception while travelling?
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Ted T

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Posted 8 months ago

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Dinh, Mobile Master

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Did you have roaming add-on in your selfserve? and you saw signal of the roaming carrier in your phone?

I would suggest you use a real number to see if it works. Free online sms are not always reliable for testing.
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Timo Tuokkola, Mobile Master

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You do need to have the free international voice roaming add on provisioned on your account in order to send or receive text messages outside of Canada and the USA. You can check via self serve, as well as add it if it's not there.