can't receive incoming calls

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  • Question
  • Updated 3 years ago
  • Answered
I just started with koodo. I have a Huawei y330 phone purchased in a koodo box and activated a $15 base plan and $25 booster plan
I can make outgoing calls, recieve and send text messages but everytime someone phones me a lock shows up on the screen and I can't answer the incoming call. I can't find any setting problems and I have tried resetting the phone. Still shows the lock and won't let me answer the call.
Help
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Miles Hesselgrave

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Posted 3 years ago

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rikkster, Mobile Master

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Drag the lock icon to the right to answer incoming calls.

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Miles Hesselgrave

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Thank You I could not find that anywhere. I tried sliding the phone icons but was sliding the lock one upward not sideways.
thank you again.
Miles
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rikkster, Mobile Master

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You're welcome!

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