can't receive calls on moto G

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Just this morning my Motorola moto G stopped taking phone calls, I have the $50 unlimited texting and calling koodo prepaid plan. I tried calling my phone from a friends phone, and it just rang and eventually went to voicemail. This never was a problem before. I can still make outgoing calls. If anyone can help me with this, I'd really appreciate it.
Photo of Ryan Nevills

Ryan Nevills

  • 84 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi Ryan,

Start off by turning you phone off, remove the SIM card and leave it sit there for a minute or so. Put the SIM card back in, turn it on and see if that solves your issue.

Hope this helps!
Photo of Ryan Nevills

Ryan Nevills

  • 84 Points 75 badge 2x thumb
The calling started working again, not sure what had happened. But I do appreciate the help, thanks!

This conversation is no longer open for comments or replies.