Cant receive calls from anyone on Rogers but can call them

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  • Updated 4 months ago
Cant recieve calls from anyone on rogers. i can call them but when they try they get a ""number not assigned" message. This is only from rogers phones. any ideas?
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Jason Wigle

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Posted 4 months ago

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Allan, Mobile Master

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Did you recently port your number to Koodo?
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Jason Wigle

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no its a new number
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David, Mobile Master

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How recently? Sounds like Rogers has not added your number to their database.
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Jason Wigle

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activated the sim card yesterday, picked the number from a list koodo provided during the online activation. its strange its only rogers cant call me, i can call them though. thanx for helping btw. the phone was checked out in store as it was used and it was/is a koodo phone.
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Robert, Mobile Master

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Do they go directly to the VM or they have an error message? 
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Jason Wigle

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they get a message saying the number is not registered or activated or something like that. just noticed fido customers get the same message, but rogers and fido users can text me, its only calling me, i can call them. all other companies have no prob
'
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Robert, Mobile Master

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And the problem still persists today? If it does, it's worth calling Koodo there might be a problem.