cant make or receive calls

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  • Updated 3 years ago
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I bought a Alcatel one touch for a family member a few weeks ago, it was properly activated and uploaded with $20.00.. They csnt make calls only text. Get s messages something about a talk boost.....what dors this mean?
Photo of Joyce MacFarlane

Joyce MacFarlane

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Posted 3 years ago

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Photo of Camilo_A


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Hi there Joyce...

From what I see seems like it was activated with the 15$ plan that only includes unlimited text messages... You will need to add a booster for minutes to be able to receive or make calls...

Remember that when you receive a call it also counts towards your minutes...

Photo of BobTheElectrician


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Yes, it's kind of silly but you can actually pay money into a plan and buy a prepaid cell phone without being able to talk on it!