Can't log into my account

  • 3
  • Question
  • Updated 3 years ago
  • Answered
I want to pay my phone fee through internet. But my phone account doesn't work. I either can't log in. After I entered my username and password, It shows me the technical error happened and can't see the information page.
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Kiki Bai

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Posted 3 years ago

  • 3
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Dennis, Mobile Master

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It works for me.

Make sure you are using IE 8+ or firefox

Try clearing your cache and cookies.

If that fails, then I advise that you call Koodo (*611 on your koodo cell, it's a free call
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Robert, Mobile Master

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Have you tried going on the site or you're talking about the app?