KOODO I'VE HAD IT. I have been trying to set up a self serve for the past MONTH!!! whenever I do, it says my "manager needs to approve the account" I AM THE MANAGER ON THIS ACCOUNT. moreover, whenever I try to call you guys, it says i need a pin. when i enter the pin it says it is wrong but it is not! cannot wait to get out of this contract, worst customer service EVER!!