Can't get through to customer service for online order

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I placed an order online yesterday and when I got home there was a voicemail requesting more information to complete my order. Every department I speak to at Koodo directs me to another department that is apparently not taking calls right now. How can I get help completing my order or cancelling it if you can not provide support for online customers?
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Posted 2 years ago

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Photo of Ahmad


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Hey Stacey,

You'll probably have to call the web store. You can call the web store directly at 1-844 566-3697.

The *611 and 1-866-995-6636 numbers won't get you to where who you want to talk to most likely.

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