Can't get LTE

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  • Question
  • Updated 5 months ago
My family and I switched to Koodo from Rogers and now I can't get LTE and they can.  My phone is a 7plus, their phones are older.  LTE is enable and it keep showing 3G.  Please help?
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Melanie Angeles

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Posted 5 months ago

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Erwin

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Hi Melanie,

I recommend resetting your network settings. Go to settings -> General -> Reset -> Reset Network Settings.

Just a side note: you will have to re-enter your password for your home wifi after this.

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Goran, Mobile Master

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For all WiFi and Bluetooth credentials.
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Melanie Angeles

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Thank you for your help..it worked by resetting the network!