can't get data

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  • Updated 3 years ago
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I just got a new phone that is used and set up a new sim card and everything seems to be working except I don't seem to have any data. Does anyone know why this might be?
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Faith Lahaye

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Posted 3 years ago

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Phil McMillan

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Same here. Just switched my phone from Wind to Koodo today. Phone and sms work but no data.
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BobTheElectrician

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Model of phone would help. Do we presume you can do calls and texting without issue?

Is it pre-paid or on a monthly plan?

Did you get the phone new from Koodo or is it a used phone from another carrier with a new Koodo SIM?
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Phil McMillan

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found this in another topic and it fixed my issue: http://aide.koodomobile.com/Portals/0...
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BobTheElectrician

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Phone may not be 100% compatible with Koodo network, especially on data bands.

http://help.koodomobile.com/getting-s...

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Ivan, Mobile Master

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That's rather misleading as most, if not all phones sold by Wind in the past 2 years are compatible with Koodo.
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BobTheElectrician

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Then Koodo should drop it from their site. Still waiting for OP to clarify. Next step would have been APN which Phil routed out for himself.
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Chad Burr, Mobile Master

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Http:// Koo.do/unlockedphone
(Edited)

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