Can't get acct. info

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  • Updated 3 years ago
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My account has two phones on it and I keep getting the message "we can't find your information right now try again later" . I have been trying for two weeks! I can only get the info on one phone.
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Tim Hortons

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Posted 3 years ago

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Tayeb A, Employee

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Hey there,

I would recommend giving us a call for immediate assistance as we cannot access your account on this forum. You may reach us by dialing *611 from your Koodo cellphone or 1-866-995-6636. Once dialed, press Option 5 to reach our Customer Service.

Our hours of operation are: 
Monday – Friday: 9am - 9pm 
Saturday: 9am - 7pm 
Sunday: 9am - 7pm

We look forward to assisting you!

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