can't get access

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I can't get access to my account .. I constantly get stuck at change user name and change password .. your system doesn't let me go anywhere! Getting po'd!!!!!!!
Photo of Mary Lalonde

Mary Lalonde

  • 70 Points

Posted 3 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 111,356 Points 100k badge 2x thumb
You set up your account as a manager instead of the owner. Call customer service *611 from your Koodo phone, and tell them you can't access to self serve account. They will fix it for you