Can't find Int'l Voice Roaming

  • 1
  • Question
  • Updated 9 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I am travelling to Europe for 2 weeks and will only be using my phone to receive and send texts. I want to add International Voice Roaming to my self-serve add-ons, but it is not in my list of add-ons. Thanks!
Photo of Gloria Baker

Gloria Baker

  • 90 Points 75 badge 2x thumb

Posted 9 months ago

  • 1
Photo of Bernard

Bernard, Official Rep

  • 80,864 Points 50k badge 2x thumb
That is because you already have it on your account Gloria. Just remember that this feature only gives you access to use your phone overseas with pay-per-use rates. We have launched Easy Roam (https://www.koodomobile.com/easyroam) that allows to use your existing plan's minutes,text and data to be used at a low daily rate. You might want to consider switching plans though as yours does not have much included. Have a safe trip!
Photo of Gloria Baker

Gloria Baker

  • 90 Points 75 badge 2x thumb
Thanks very much, Bernard. So I don't have to do anything to able to send/receive texts?
Photo of Bernard

Bernard, Official Rep

  • 80,864 Points 50k badge 2x thumb
On a pay-per-use basis you are all set to go indeed. Remember, that no Canadian provider has a network outside of Canada and we rely on local carriers' coverage. Some are great, some not so much, so service will depend on where you are.  
Photo of Gloria Baker

Gloria Baker

  • 90 Points 75 badge 2x thumb

Thanks so much. :)

This conversation is no longer open for comments or replies.