Can't connect to Google play store, keeps saying there is a problem with the server

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  • Updated 8 months ago
The error message is DF-CHARTA-01.  Wondering why this happens everything else works fine.  Just purchased pay as you go phone for my daughter. It is a LGK4
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Posted 8 months ago

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Sophia, Mobile Master

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Can you access the Internet with the phone?
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Dinh, Mobile Master

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hi, I searched google and found this:

You could follow the instruction there, and see if it helps. Basically, you need to change the google play account or activate Google Play in administration console.
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Timo Tuokkola, Mobile Master

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