can't complete to remove to koodo

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  • Updated 3 years ago
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I can't complete the request to remove to koodo mobile.When i call 1-866-99, the call will be cancelled automatically.And i can't receive message from others.All message will be received by my old virgin sim card.What should I do?
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Dongliang Xie

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Posted 3 years ago

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Robert, Mobile Master

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Hello.

I am not sure tu understand what you are trying to do. Did you recently switch to Koodo or do you want to cancel your account with Koodo? Is you receive message from virgin, then you still have your vigin SIM card in your phone.

Also, here's the good Koodo number : 1-866-995-6636

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