Can't charge my phone!

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  • Updated 3 years ago
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Hello my phone (Galaxy s3) has a charging problem. The entry is probably broken and I can't charge it, what should I do, will my garantee cover it ? Should I go to a koodo store ?
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Fiona Quoi

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Posted 3 years ago

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Sophia, Mobile Master

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If the phone is less than a year old and if it wasn't any physical damage caused by a fall, or rough handling, it should be covered Fiona. You can certainly visit a Koodo store in that case.

Have you tried another charger, just in case something is wrong with that instead of the phone?
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Hello Fiona, 

Did Sophia's suggestion worked? If you follow this link, you can find more details about Koodo's warranty policy. 


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