I am currently on a $30/mo, 100 minutes, 100 MB data plan, and I am trying to change it to $48/mo, 5 GB data plan on self serve.
However, when I click on 'Change my plan,' I do not see the plan that I am interested in, rather I only see 5 different plans as follows:
$30/mo, 100 minutes, 100 MB data (which is my current plan)
$40/mo 500 minutes, 500 MB data
$40/mo, unlimited minutes, pay-per-use data
$105/mo with no description
$105/mo, unlimited minutes, 10 GB data.
Am I restricted from changing my plan to the $48/mo, 5 GB data plan?
I visited a mobile store inside a Superstore and they advised me to do it either through a phone call for a fee or online through self serve, but somehow self serve is not working out. Could you guys give me a hand? Thank you in advance.