Can't call out tried all the reboot turn off then on take the sin out. I am from Ottawa and soon as I landed in Vancouver no more network

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  • Updated 2 years ago
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Network issueCan't call out tried all the reboot turn off then on take the sin out. I am from Ottawa and soon as I landed in Vancouver no more network
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Jérémie Saumure-kyer

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  • rather frustrated this is running my vacation

Posted 2 years ago

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Chadwick, Mobile Master

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Remove sim. Reboot. Than put sim back. Might help reset the network. Also put airplane mode on. Then turn it back off. Check network.
(Edited)
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Mayumi, Mobile Master

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Postpaid or prepaid?
Was it working before?
Can you text to yourself?
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Tiz

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It happen to me before. I assume you were on airplane mode when you were on board, right? So, you land and you remove the airplane mode and the phone does not respond. It seems that the phone wakes up and think "Where the hell am I?"  
Well, with my Samsung S3 I had to wait, let's say ten minutes, and everything resumed duty by itself.
(Edited)
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Melissa, Employee

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Hey Jérémie! Did any of the tricks above work? Keep us in the loop :)
Nope I have seen the koodo store and I'll have to send it for repairs.
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Melissa, Employee

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Thanks for getting back to us.  All the best!

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