Can't activate the sim card

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  • Question
  • Updated 3 months ago
  • Answered
Hi there.

I just bought a sim card yesterday at a London Drugs nearby and I tried to activate it, but it says the number is not valid... What can I do? I need an active phone today.

Thank you in advance.
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Erika H

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Posted 3 months ago

  • 1
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Goran, Mobile Master

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Can you go to a koodo kiosk or call the toll free number to get it activated ?
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Erika H

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I do not know where the koodo kiosk is. How can I search it?
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Allan, Mobile Master

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Just to make sure, you have a prepaid sim, are signing up for prepaid, and trying to do so here at the following link?
https://activateprepaid.koodomobile.com/
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Erika H

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Yes I tried on that website to activate the sim card. 
I really hope the guy who sold me this card yesterday gave me the right card... or maybe I have to go back to the store and ask? The nearby kiosk is 4km away from the house and I don't have a car...
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Erika H

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Got this solved. The sim card wasn't for prepaid, the guy at this London Drugs sold me the wrong sim! Thank you for helping me people!