cant activate sim card

  • 2
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866

I cant activate my prepaid sim card as it gets stuck on step 5 of the on line activation
Photo of Marina Izman

Marina Izman

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 2
Photo of Dennis

Dennis, Mobile Master

  • 177,710 Points 100k badge 2x thumb
If you can't activate online, give Koodo a call to get you set up.1-866-995-6636
Photo of Yannick


  • 43,998 Points 20k badge 2x thumb
Hi Marina, try to clear the cache and delete cookies on your browser first. If it doesn't help, call us and we'll guide you through the activation process. Rest assure that there is no fee to call for assistance! Thank you and welcome to Koodo Mobile!

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.