Cant activate my SIM card

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  • Updated 3 years ago
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Every time I go to the website "activateprepaid.koodomobile.com" all I get is "Server Error in '/' Application." I can't even activate my phone. Is koodo just scamming people now?
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Austin Mahan

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Posted 3 years ago

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Mayumi, Mobile Master

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It seems working for me.
https://activateprepaid.koodomobile.com/

What browser are you using?
Did you try to clear the cache and cookies or delete browsing history?
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Austin Mahan

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I've tried everything even on my phones browser
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Mayumi, Mobile Master

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In that case, I would call customer service at 1-866-995-6636. Option 5 or keep pressing o to get a rep.
Tell them you've tried everything to activate through online, but there was "Sever Error", they will help you out without charge.

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