can't access prepaid self serve

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I can't access prepaid self serve. Any ideas?
Receving the error message below;
"Dashboard/MessageNotaccessibleForCurrentAccount"
Photo of obezcinnet

obezcinnet

  • 112 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of obezcinnet

obezcinnet

  • 112 Points 100 badge 2x thumb
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
Try clearing cache and cookies then login again. Also maybe try a different browser.
Photo of Eugene

Eugene

  • 1,748 Points 1k badge 2x thumb
Daniel I also can't to go into koodo prepaid service.
Tried your method
Photo of Yannick

Yannick

  • 43,998 Points 20k badge 2x thumb
Hi there, Self Serve was under maintenance this weekend so you might indeed have had some issues accessing your accounts. It should be working fine now :) Can you try again? Thank you!

________________________
If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.