Can't access account - error of endless redirecting

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  • Updated 2 years ago
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I am new to Koodo and having real problems with accessing my account online. I registered and got my confirmation email -- and when i tried to log in -- from three different browsers and from a mobile device -- i get the error that the page cannot be loaded (firefox msg: Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies). I have cleared my cache and cookies. I am accepting all cookies and still no luck. I have changed my password. What is up?
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Leanne

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Posted 2 years ago

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Taylor Upshaw

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Hi Leanne,

I would give Koodo tech support a call and just let them know whats going on. They can probably just reset some things on their end and boom, you'll be up and running.

you can reach them at 1-866-995-6636 or *611 from your Koodo phone! 

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