Cannot view E-Bill

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  • Updated 5 years ago
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I cannot see any "View E-Bill" option when logged into koodo online. I received a text from Koodo (4005000205) telling me to go to koodomobilecom/selfserve to view this option. I am only taken to email and password changes.

Also, I cannot log into the Koodo app on my Samsung Ace II.
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Jackie Wong

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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That means your profile is setup as a manager, not an owner. You'll need to call customer service to get it fixed.

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