Cannot send or receive picture messages on my andriod phone

  • 2
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866

Cannot send or receive picture messages on my HTC ChaCha any more. It was working a few months ago and now I can't open or send them. I have the 6GB data plan so I know that it's not the fact that I do not have data. Any Ideas? I'm completely stumped/annoyed.
Photo of Anna Lynne Matthews

Anna Lynne Matthews

  • 80 Points 75 badge 2x thumb
  • sad

Posted 5 years ago

  • 2
Photo of Camilo_A

Camilo_A

  • 31,012 Points 20k badge 2x thumb
Hi there... Make sure the APN settings are the right ones... Check the link for more info...

http://koodomobile.com/en/ab/non-kood...
Photo of MatB

MatB

  • 32,458 Points 20k badge 2x thumb
Enable Data services in your settings, check your internet browsing, if it works - give a call to Koodo Tech support using different line 1-866-995-6636 X6

This conversation is no longer open for comments or replies.