cannot send or receive calls or messages

  • 2
  • Question
  • Updated 5 years ago
  • Answered
I can't make outgoing calls or incoming. I get a message that it is not not activated on the network.
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Evelyn Daurio-Rutledge

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Posted 5 years ago

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Zaphod Beeblebrox

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what kind of phone do you have?
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Paul Deschamps, Mobile Master

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While the phone is on take out the battery and SIM Card for about a minute then replace them both and turn the phone back on.
Let us know if that helps.
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Zaphod Beeblebrox

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no more than 15 seconds should do it
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Paul Deschamps, Mobile Master

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Better to say a minute to make sure they leave it out long enough to make sure no risitual power is left in the phone. Some ppls time perception is short and they just pop it quickly out & in and it doesn't do what it needs to then they think that doesn't work at all and won't try it again ever.
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MykeC

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Kid is actually correct on this one. The standard battery pull routine is to wait 1 full minute for the power to be emptied from the phone. This helps with refreshing the network connections :).
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Zaphod Beeblebrox

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Whatever floats your boat. As long as it works, right? :)
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Zaphod Beeblebrox

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Whatever floats your boat. As long as it works, right? :)

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