Cannot register sim with Telus in Ralston

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  • Updated 5 years ago
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I have a Samsung Galaxy SIII Mini which I bought in Germany. I have a pre paid account which when in use in Medicine Hat works fine, however when I try to register with Telus in Ralston (as there is no coverage for KOODO in Ralston) it appears on my network settings but fails to register? It's very annoying and frustrating as the KOODO Sales Person assured me (twice) that it will work on Telus in Ralston. Please help!!!
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Sarah Peacock

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Posted 5 years ago

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Zeta Abramovic

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Koodo is on the same network as telus so maybe it is your phone?
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If you want to bring your phone to work with Telus you'll need Telus SIM, Your Koodo SIM will not connect to telus network even if both use same towers/Network. Wherever Telus has network/Koodo should also connect you to Telus network using your Koodo SIM. Sales person was trying to explain that Koodo should work everywhere Telus works.
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Dennis, Mobile Master

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Koodo uses Telus' towers.
If you check Telus' coverage map I am sure it says Telus has coverage there.

Are you saying that you have a Telus prepaid account that works in Medicine Hat but not in Ralston?

Or are you using a Koodo Sim in Ralston?

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