cannot recieve picutre text message iphone4

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  • Updated 5 years ago
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I have been with koodo for a while first with my blackberry and then i switched to an iphone 4s. Both phones i cannot receive picture/video text messages and i don't why??
my iphone i can send/recieve from other iphones with data or wifi but with non-iphones i can only send with my data on and can never recieve.

does anyone know how to fix this??
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Nicholette Gold

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Posted 5 years ago

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Ivan, Mobile Master

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Hey Nicholette,

If you’re able to send picture messages to the non-iPhone user, then the issue lays on their side. The person will need to verify his/her settings in the phone. Hope this helped!

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