cannot recieve picutre text message iphone4

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I have been with koodo for a while first with my blackberry and then i switched to an iphone 4s. Both phones i cannot receive picture/video text messages and i don't why??
my iphone i can send/recieve from other iphones with data or wifi but with non-iphones i can only send with my data on and can never recieve.

does anyone know how to fix this??
Photo of Nicholette Gold

Nicholette Gold

  • 70 Points
  • annoyed

Posted 5 years ago

  • 1
Photo of Ivan

Ivan, Mobile Master

  • 96,634 Points 50k badge 2x thumb
Photo of Khaleila


  • 4,102 Points 4k badge 2x thumb
Hey Nicholette,

If you’re able to send picture messages to the non-iPhone user, then the issue lays on their side. The person will need to verify his/her settings in the phone. Hope this helped!

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.