Cannot Recieve Picture Messages on my Blackberry 9300!!

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  • Updated 5 years ago
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My phone has suddenly decided to stop recieving picture messages. I do have a data plan, the APN is enabled and set to bb.koodo.com and my phone is registered. I have also tried a battery pull. Can someone tell me what to try next?!
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Rosa McMillan

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  • frustrated

Posted 5 years ago

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Marcus Fenix

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Does your data work?
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Chad Burr, Mobile Master

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Tru deleting old messages. Have you pulled the battery and restarted it
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Rosa McMillan

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Yes my data works, I've deleted older messages and pulled the battery. Still nothing. Is it normal to suddenly stop receiving picture messages?
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MykeC

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Hey Rosa, what I would recommend at this point would be to contact our Technical Support team(*611 Option 6) for assistance with your picture messaging. They are open until 9 pm your local time :).

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