Cannot receive picture messages

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  • Updated 4 years ago
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I just purchased my koodo cell phone a couple weeks ago, and I am paying 25$ a month for unlimited text and picture messages, but I cannot receive picture messages, why is that?
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Belinda Berube

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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3G data needs to be switched on to send or receive picture messages. If you have it blocked by Koodo or switched off on the phone picture messaging will not work.

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