Cannot receive picture messages

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I just purchased my koodo cell phone a couple weeks ago, and I am paying 25$ a month for unlimited text and picture messages, but I cannot receive picture messages, why is that?
Photo of Belinda Berube

Belinda Berube

  • 120 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 137,052 Points 100k badge 2x thumb
3G data needs to be switched on to send or receive picture messages. If you have it blocked by Koodo or switched off on the phone picture messaging will not work.