cannot activate my prepaid sim card using my mastercard

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  • Updated 4 years ago
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I cannot activate my prepaid card.I used a payoneer mastercard but it says'Unable to Process Transaction We are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged.'
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Posted 4 years ago

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Dennis, Mobile Master

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You will have to call Koodo to register your credit card or try another credit card.

Koodo is a little restrictive with credit cards to prevent fraud. Usually only foreign credit cards need to be registered but sometimes Canadian cards are caught in the crossfire

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