Cannot update email address

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  • Updated 11 months ago
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I registered with the wrong email address (not a valid address). When I log into to self serve using the incorrect mail address to update it, it sends an email to the invalid address for me to validate. How the heck can I change it to the correct email address? I can't seem to be able to contact a Koodo rep at all.
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Julian Geddes

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Posted 11 months ago

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Paul Deschamps, Mobile Master

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Hi Julian, you'll have to contact Koodo to have this fixed since you can access that wrong email address it was setup with. You can send Koodo a private message to their FB page or Twitter account where they can verify your account and further assist you on this matter.
(Edited)

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