Cannot switch to the new plans online

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  • Updated 3 years ago
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My tab is over (only $0.70 left) and I am trying to switch my plan from the existing one to the new $28/month plan which gives 200 Canada-wide min. and 100 mb of data. However I cannot access this plan in my Self-serve - and there is no one I can speak to about resolving this!
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Pesi Unwalla

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  • frustrated

Posted 3 years ago

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Pesi Unwalla

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Dialled 611 and got the tab type changed by customer service, after which the new plans became visible online.

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