Cannot sign up on the web site. It won't accept my existing number as valid

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  • Updated 5 months ago
Also the 25 dollar offer turns into refer a friend when you click on it.
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Bob Enns

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Posted 5 months ago

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Dinh, Mobile Master

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Hi Bob,
Are you trying to port your number in? are you a current customer?
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Bob Enns

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Trying to sign up as a new customer.

I'm working at a camp job right now and I need better data than my Bell plan has.. I'm not signing with them again.

Thought I would get a Koodo phone to get me through


Ill try to get signed up by phone tomorrow..
(Edited)
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Timo Tuokkola, Mobile Master

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If the page is asking for your koodo number then you're trying to setup a self serve account, not a new phone line.
To sign up for a new line:
Go to this page: https://www.koodomobile.com/koodo-sim...
Click add to cart, then "let's get started".
Fill out the requested information and check out.
Once you receive your sim card, put it in your phone and you're ready to go.
The $25 offer doesn't turn into the refer a friend offer, it IS the refer a friend offer. If you have a friend with Koodo send you a referral link BEFORE YOU SIGN UP, you will both receive a $25 bill credit.
(Edited)
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Bob Enns

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Smoke and Mirrors
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Timo Tuokkola, Mobile Master

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Per your description of what you saw when you tried to sign up, you were in the wrong place. I advised you how to get to the right place. In what way, shape or form is that "smoke and mirrors"?
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Dinh, Mobile Master

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@Bob:
There was some confusion over the problem.
Is it possible for you to post the link that you had troubles with here. (Delete personal information before post it pls).
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Bob Enns

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Alberta Plans

Signing up as NEW CUSTOMER, NEW PLAN. Buying Sim etc.
It asking for billing info etc. on sign up page. Wants phone number. Won't accept my existing phone number. Therefore no transaction.

Same as the $25 off any order for new customers. Goes straight to refer a friend for existing customers.

Smoke and Mirrors.

Web site glitches out. Can't go to a store because I'm working in the patch.

Problem solved. Using a different provider now.