Cannot send or receive picture text messages (MMS)

  • 1
  • Question
  • Updated 1 month ago
I have an LG G5 and I recently tried resetting my APN settings. But I noticed that when I went into the APN on settings it said there are "No APNs" (Whatever that means. No idea)

I always have my data turned on whenever I'm attempting to send/recieve MMS. However, I do NOT currently have any data because I have not bought any Data Booster Addons. Do I need actual data to be able to send/recieve MMS? I know they don't use data, but do I need data?

I have the $15 Unlimited Messaging (Text and Picture) plan.. so I should be able to use MMS. What gives?
Photo of Trevor Swizzle

Trevor Swizzle

  • 226 Points 100 badge 2x thumb

Posted 1 month ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 115,204 Points 100k badge 2x thumb
With Prepaid plan, you don't need data booster to use MMS. But you have to enable your data on your phone.

APN is Access point Names. You should see Koodo name there.
Can you send text to your self?
Photo of Trevor Swizzle

Trevor Swizzle

  • 226 Points 100 badge 2x thumb
I don't have koodo name there. How do I get it? Yes I can text to myself, texting and calling works just mms doesnt.
Photo of Mats

Mats

  • 22,340 Points 20k badge 2x thumb
Do you see an option to add an APN? If so here is what you need to enter.

https://www.koodomobile.com/help/setting-data-your-non-koodo-phone
Photo of rikkster

rikkster, Mobile Master

  • 68,504 Points 50k badge 2x thumb
Here's an easier way to look at the APN settings...



APN type can be left blank, or you can enter default or internet + mms if for some reason the other APN types don't work.
Photo of Trevor Swizzle

Trevor Swizzle

  • 226 Points 100 badge 2x thumb
Thank you this worked perfectly
And thanks for not ridiculing me for nott searching it.
I did search but I'm a nub
(Edited)