Cannot see anything in Self Serve

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  • Question
  • Updated 2 weeks ago
I can log into Self Serve, but when I log in, I cannot see anything other than the overview.

When I tried to reach usage, tab, mobile service, or profile, what I got is the blank page with blue background with a yellow box in the middle (image attached).

Can anyone help me with this issue? I tried Edge, Chrome, and Safari.

Photo of Junha


  • 70 Points

Posted 2 weeks ago

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Photo of Bernard

Bernard, Official Rep

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@Junha, you had a deactivated account from December. Your new line is not set up for self serve. Can you pls try to register with your new account number?