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I'm using selfserve to request for unlocking my iphone but got this error:
Just a heads up! We're unable to retrieve an unlock code or programming instructions for your Koodo phone. Your account has not been charged an Unlock Fee. If you have questions, please call Customer Service at 1-866-99-KOODO (1-866-995-6636) or *611 from your Koodo phone.I called the number but can't find any option that match my situation. Could you please help?