Cannot Receive Pictures (SMS)

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  • Updated 3 years ago
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I can't receive any pictures from SMS. I have the smallest monthly plan ($29) which has no data, but I can still use it via pay-per-use.

I heard you have to turn the data on to receive picture messages, which I did but I still get no pictures, they sit at "Receiving message..." and will stay like that until I restart my phone. WiFi is also on alongside the Data.

I use a Galaxy Note 2.
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Cole Neumann

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Posted 3 years ago

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Chad Burr, Mobile Master

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check on self serve to see if the data block has been added to your account . You wont have access to data if this is the case and you'll need to contact koodo yo have the data block removed.