Cannot receive MMS on S4

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  • Question
  • Updated 3 years ago
  • Answered
I recently purchased a Galaxy S4 and have been having difficulties receiving MMS. I use the Textra app but was also having difficulties with the default messenger. It allows me to send MMS but often sends multiples of the same image to the recipient.
Whenever someone sends me something, it says "Cannot retrieve MMS..." and something about APN settings.

MMSC: http://aliasredirect.net/proxy/koodo/...
MMS Proxy: 74.49.0.18
MMS Proxy Port: 80

Please help! :(
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Courtney Patterson

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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Make sure your APN settings match these and that data is enabled on your device when sending or receiving mms.
Name: KOODO
APN: sp.koodo.com
Proxy: 74.49.0.18
Port: 80
Username: leave blank
Password: leave blank
Server: leave blank
MMSC: http ://aliasredirect.net/proxy/koodo/mmsc
MMS Proxy server: 74.49.0.18
MMS Port: 80
MCC: 302
MNC: 220
Authentication type: No set
APN type: No set

Tap menu key, then tap Save. Make sure the radio button is selected to activate data. The frequencies are compatible so it should work.
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Genevieve Mead

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I am having this exact same problem. My Koodo SP APN does not let me edit it though so I cannot change anything that you have listed here. The "Proxy" and "Port" on my phone are currently blank, but again they are all greyed out so I cannot edit this APN.
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Courtney Patterson

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These did not work. :( I am still getting the "Cannot retrieve MMS..." notifications.
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Jonathan I, Mobile Master

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Try changing the APN type to "default,mms"
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Ahmad

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Never thought I'd see the day a MM bump an old thread. Here's to today! LOL :P
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Jonathan I, Mobile Master

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Haha I thought it said 6 hours ago. I think I replied before my morning coffee.

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