Cannot receive incoming calls

  • 1
  • Question
  • Updated 3 months ago
  • Answered
So I paid for December, and I also got the message that my phone had top-up. But my friend just texted me that she cannot call me. She said it just turns to the voicemail. I can still call someone and text each other tho. My plan is $35 and also I bought 100 mins calling.
Photo of YoonK

YoonK

  • 70 Points
  • confused

Posted 1 year ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 103,372 Points 100k badge 2x thumb
Are you on "do not disturb mode"?
Photo of Ruth Law

Ruth Law

  • 70 Points
not that I am aware of
Photo of Ruth Law

Ruth Law

  • 70 Points
I can receive calls on the hand held device and its buddy, just not my fax phone or other bell phone.  I could before bell disconnect earlier today.
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
Hi Ruth.
Can you start a new post using this link?
https://community.koodomobile.com/koodo/topics/new

Did you just port your Bell number into Koodo?
Tell us more about what you can do and don't.
 When did you port in? What pln do you have... etc.