cannot open or download text message

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  • Question
  • Updated 2 years ago
  • Answered
trying to download multimedia message and don't know how
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Frank Jansen

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Posted 4 years ago

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Dennis, Mobile Master

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You need to enable data (or remove data block) for pictures to download.

You may want to be connected to a strong wifi source when you turn on your data to download and then turn data off again to avoid unexpected data charges
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Brenda Perreault

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I am on a wi-fi & data is open still not open
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rikkster, Mobile Master

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Try getting the sender to re-send the picture message. Which phone do you have, Brenda?