cannot open or download text message

  • 1
  • Question
  • Updated 1 year ago
  • Answered
trying to download multimedia message and don't know how
Photo of Frank Jansen

Frank Jansen

  • 70 Points

Posted 3 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 177,792 Points 100k badge 2x thumb
You need to enable data (or remove data block) for pictures to download.

You may want to be connected to a strong wifi source when you turn on your data to download and then turn data off again to avoid unexpected data charges
Photo of Brenda Perreault

Brenda Perreault

  • 60 Points
I am on a wi-fi & data is open still not open
Photo of rikkster

rikkster, Mobile Master

  • 66,312 Points 50k badge 2x thumb
Try getting the sender to re-send the picture message. Which phone do you have, Brenda?