Cannot make or receive calls on the Essential phone

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  • Question
  • Updated 6 months ago
Hi I just received my Essential phone with working LTE network but I can't make any calls nor receive them. I'm only able send and receive texts. The phone is also not on do not disturb mode.
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Banouksa Vongxay

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Posted 6 months ago

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Sophia, Mobile Master

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What plan do you have, Banouksa? If it's prepaid, did you get a booster for minutes?
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Banouksa Vongxay

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It's the 55$ 1g month
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Erwin

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Have you tried turning off, removing the sim, and restarting your phone?
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Banouksa Vongxay

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I have tried turning on/off and restarting but not the Sim as I don't have the hole key on me
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Dinh, Mobile Master

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I would try to reset the network settings in that case.

If someone called you, what did they hear? your voicemail or something else?