Cannot Get a Response to Online Order - Want to Return - Running out of time!

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  • Updated 1 year ago
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I am in the same situation...I just found this help page through FAQ. My original HFO # 16736621 today is my cut off day. I tried to exchange the phone at a Koodo kiosk but could not get credit on my tab to exchange my phone. I have tried to I have not received a response via email and have not been able to reach anyone by phone. Ranjan  could you help me with this as well please. Situation is a little different I have an Iphone SE....I thought I would try it, but need to go back to a samsung.
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Jeff Pearson

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Posted 1 year ago

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Ivan, Mobile Master

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I've flagged this to Koodo.

As long as you've sent an email to the webstore asking for a return before the time expires, you should be fine.