Cannot Get a Response to Online Order - Want to Return - Running out of time!

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I am in the same situation...I just found this help page through FAQ. My original HFO # 16736621 today is my cut off day. I tried to exchange the phone at a Koodo kiosk but could not get credit on my tab to exchange my phone. I have tried to I have not received a response via email and have not been able to reach anyone by phone. Ranjan  could you help me with this as well please. Situation is a little different I have an Iphone SE....I thought I would try it, but need to go back to a samsung.
Photo of Jeff Pearson

Jeff Pearson

  • 94 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Ivan

Ivan, Mobile Master

  • 96,634 Points 50k badge 2x thumb
I've flagged this to Koodo.

As long as you've sent an email to the webstore asking for a return before the time expires, you should be fine.