Cannot connect to Exchange email without being on WiFi

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  • Updated 3 years ago
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I recently switched to Koodo and I am unable to connect to my work Exchange email through the network and the email will only sync through WiFi. It always says there's a connection issue. I had no issues connecting when I was with Telus, so I think it's something to do with Koodo. Has anyone encountered this before?
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Posted 3 years ago

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Nabil, Employee

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Hey Anna99,

What phone do you have? If it is an iPhone, you should be able to find some answers from this link :


If you see a good answer, give it a star.