Cannot add booster add-ons and I do have balance in my account

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  • Question
  • Updated 2 years ago
  • Answered
Cannot add booster add-ons and I do have enough balance in my account. I tried to top up more money to my account and see what will happen, but when I click "top up" and enter the amount I want to top up, it said "the amount you enter must be between $1.00-$300.00, pls re-enter your amount". I tried to enter "10", "10.00", "50.00" but neither of them works. I also tried to add the "$" but I couldn't enter anything but numbers.
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Yilu Tang

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  • urgent!

Posted 2 years ago

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Chad Burr, Mobile Master

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Try another browser.
Clear the cache and cookies on your current browser.
Photo of Mayumi

Mayumi, Mobile Master

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They are having  this prepaid payment issue and they are trying to fixing it.
You can make payment through *611

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