Cannot activate unlocked Koodo phone on chatr

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  • Question
  • Updated 4 years ago
  • Answered
Hey I had a Koodo phone for year then I got it unlocked and I got a chatr SIM card. I have tried everything, and I cannot get it working. It just says "Unregistered SIM". Any ideas?
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Joe Dirt

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Posted 4 years ago

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Jonathan I, Mobile Master

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It could not have been unlocked properly or there's a deeper issue. Check the network settings to ensure 3G is turned on and airplane mode is off.
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Dave

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Or Chatr could be having problems - could talk to tech support since it is on their network?
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Joe Dirt

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I've check all those settings, and I've spoken with chatr. They say the account is active and the sim should work
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Some random Mobile Master, Mobile Master

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Are you sure the phone is even 3G capable? I'm asking because a friend had a phone on Petro-Canada (Nokia something)... Phone was 2G only, so no matter what he did after unlocking, it never worked on Koodo.
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Joe Dirt

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How do I check this?
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Some random Mobile Master, Mobile Master

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Well, we can help with that! What are the phone's exact make and model number?
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Joe Dirt

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Could it be because it was disconnected by Koodo? But if that were true, why does it work with other sim cards? MAybe I can try plugging this sim into other phones and see if that works?
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Joe Dirt

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Never mind it worked

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