Cannot access email on my phone.Claims I changed my password, but password works via my computer.I have an LGXPower 2 phone.

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  • Updated 3 months ago
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Elizabeth Martin

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  • frustrated

Posted 3 months ago

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David, Mobile Master

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Delete the account on your phone and set it up again, is the best advice at this time.
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Elizabeth Martin

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Just did what you said.When I tried to add the account back in it still says my password is wrong.Not sure what else I can do.
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Timo Tuokkola, Mobile Master

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What email app are you using?
Is your password particularly long?
Does it contain special characters?
What email provider?
Occasionally I've seen some apps have trouble transmitting long passwords or ones with special characters, resulting in an incorrect password error. Switching apps, changing to a shorter password, or one with only letters and numbers may allow you to sign in.
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Elizabeth Martin

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So how do I do that?I am not tech savvy.Would ask my kids but one is in the military and away and the other is on vacation and I cannot contact him.
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David, Mobile Master

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Other than what Timo suggests, the only thing I can think of is that you are miskeying your email or password as you create the account, or you are not properly connecting to the email service. Some info as to the email service will help.
If you can view your email password after you type it, you may find the error. (I have seen phones autocorrect passwords!)
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BobTheElectrician

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If your email is xxx@yahoo.com, they are having problems Sat. Feb 17.

Don't monkey around with the phone settings.

http://outage.report/yahoo-mail
(Edited)
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BobTheElectrician

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Yahoo mail is now back on-line.