Cancelling pre authorized info.

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  • Updated 4 years ago
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How do I remove this option, as I do not want pre authorized payments, and I did not sign up for it initially , but when I paid my last bill, it registered me automatically?
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Shelby Schafer

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Posted 4 years ago

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Shelby Schafer

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also it seems it has every other option to change anything, but to delete the pre authorized set up,lol....am i dreaming?
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Ivan, Mobile Master

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No, there's no option to cancel in Self Serve. You'll have to call in to cancel pre-authorized payments. Call 611 from your Koodo phone or:

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