Cancelling phone

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  • Updated 5 years ago
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How do i cancel this phone?
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Nancy Rousseau

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Nancy, do you mean your plan? You will need to call Koodo (*611) to cancel :) If you meant you bought a phone and don't want it, you can exchange it or take it back within 14 days.
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Erwin

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Hi there Nancy,

I'm sorry to hear that, is there a particular reason why you want to cancel your phone with us?
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Camilo_A

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Hi there Nancy... As Sophia said you will have to call to process the Cancellation, the support team will explain everything to you and will give you all the details on how the cancellation works... Remember that Koodo is always open for solutions and to help you out, so if there is something we can do, please let us know and we will work together for a solution..
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Scott Campbell

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I'm thinking of cancelling my phone too - I have a tiny bit of "tab" left. That's all I need to pay to quit - right?
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Sophia, Mobile Master

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Yes, plus the remainder of the current month/billing cycle :)

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